Google Cloud: Customer Experiences with Contact Center AI

Google Cloud: Customer Experiences with Contact Center AI

Category:Tutorial

US$49.00

Learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI) Dialogflow ES is a powerful tool that allows you to create virtual agents and test them using the simulator. With Dialogflow ES, you can add functionality to access data from external systems, making virtual agents conversationally dynamic.

Create virtual agents and test them using the simulator Dialogflow ES makes it easy to create virtual agents and test them using the simulator. With the simulator, you can see how your virtual agents will respond to different user inputs. This allows you to fine-tune your virtual agents and make sure they are providing the best possible customer experience.

Add functionality to access data from external systems Dialogflow ES allows you to add functionality to your virtual agents so they can access data from external systems. This makes it possible for your virtual agents to provide more personalized and informative responses to customer inquiries.

Learn best practices for integrating conversational solutions with your existing contact center software Dialogflow ES can be integrated with your existing contact center software. This allows you to provide a seamless customer experience across multiple channels.

Implement solutions securely and at scale Dialogflow ES is a secure platform that allows you to implement conversational solutions at scale. With Dialogflow ES, you can be confident that your customer data is safe and secure.

Get started with Dialogflow ES today Dialogflow ES is a powerful tool that can help you improve your customer experience. Get started with Dialogflow ES today and see how it can help you.

BUY NOW